Shopify flagged your tax details or payouts?
Shopify stores can get payouts paused when the store owner details, business details, or tax/identity verification doesn't match what Shopify (or its payment onboarding) expects.
Messages often look like "additional verification required", "payouts on hold", "information doesn't match", or "update your tax details".
What This Page Is For
Paste the exact message you received and we'll tell you what it usually indicates, what fields/documents are most commonly reviewed, and what to check before resubmitting.
Common Shopify Review Themes
- Store owner / business details don't match verification documents
- Address / country mismatch (store settings vs payout profile)
- Business type mismatch (individual vs company)
- Tax details incomplete (wrong form type or missing fields)
- Bank account holder mismatch or unsupported payout method
What This Service Does
- Reads your Shopify message and the section it came from (Payments / Settings / Payouts)
- Explains the likely reason in plain language
- Highlights the top "high-fail" fields (the ones that trigger rejection)
- Gives a resubmission checklist to reduce back-and-forth
What This Service Does NOT Do
- No tax, legal, or accounting advice
- No contact with Shopify
- No guarantee of approval
- No handling of sensitive IDs (please redact)
$19
One-time explanation
Submit Your Shopify Message
Paste the message you received from Shopify. Please remove sensitive information before submitting. (No full tax IDs, no full bank numbers.)